At Jenkins Freshpac Systems, we believe real relationships are the key to providing the personalised service that all of our customers deserve. That’s why we always go the extra mile to listen, lead and support our clients - using our ‘can do’ attitude to make it happen.

Technical Service

Tauranga and Gisborne – 0800 JFS FIX (0800 537 349)
Hastings – 06 878 7585
Northland – 021 830 185
Nelson – 03 544 0757

Service & Support

Jenkins Freshpac Systems’ industry leading technical services covers machinery, packaging and label technology for the fresh produce industry.


We have the biggest service network of its kind in New Zealand. We provide nationwide service coverage from Kaitaia to Central Otago, with operations in Tauranga, Hastings and Nelson. Our Tauranga service department covers the Bay of Plenty, Waikato and Auckland to suit our customers’ requirements.

Service Specialists

We provide support for our systems with fully trained technicians who carry out installation, technical servicing and ongoing maintenance across the full range of packhouse equipment and automation we offer.

Our technicians execute in excess of 7,500 machine inspections each year, with 4,000 for kiwifruit customers alone. We service over 500 fruit labelling, strapping and packaging machines and more than 2,000 individual labelling heads.

We have scheduled maintenance programmes for equipment and annual overhauls, while over 30,000 parts are replaced annually by our team, ensuring equipment reliability.

Seamless Integration

All packaging and consumable products integrate seamlessly with automation and machinery supplied by Jenkins Freshpac Systems, delivering proven results and innovative, cost-effective solutions.

After Hours Support

Our technical service is tailored to suit regional requirements, including after hours and weekend service where required.


Jenkins Freshpac Systems provide onsite training programs for owners and operators of automation and machinery after installation, and as part of ongoing preventative maintenance.

Phone Support

Bay of Plenty, Auckland, Gisborne and Waikato – 07 575 0562
Hawke’s Bay and lower North Island – 06 878 7585
Northland – 021 830 185
Nelson – 03 544 0757

Spare parts

We are committed to supporting out customers, which is why we carry in excess of $500,000 worth of spare parts for our Sinclair and Sorma equipment.

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