Our ultimate aim is to consistently make it easier for our growers and packers by delivering solutions that translate into greater efficiency, less stress and smoother processes.
Our ‘can do’ attitude sees us problem solving for our customers every day, ensuring personalized solutions for our clients that equate to better outcomes.
Our focus on seamless integration and industry leading technical services and support means your packhouse keeps running, with gains in efficiency and quality.
Our deep experience and understanding of all facets of the horticulture sector translates into an approach that adeptly and quickly solves problems for our customers to facilitate smooth supply processes.
Better Service & Support
Jenkins Freshpac Systems’ industry leading technical service covers machinery, packaging and label technology for the fresh product industry. Keeping production lines and equipment running smoothly is pivotal to packhouse productivity. That’s why we are here for our clients every day, with expert technical support services to keep systems running smoothly.
Technical Service Specialist
Our technicians execute in excess of 7,500 machine inspections each year, with 4,000 for kiwifruit customers alone. We service over 500 fruit labelling, strapping and packaging machines and more than 2,000 individual labelling heads. We have scheduled maintenance programmes for equipment and annual overhauls, while over 30,000 parts are replaced annually, by our team, ensuring equipment reliability.
Phone Support
We provide support for our systems with fully trained technicians and carry out installation, technical servicing and ongoing maintenance across the full range of packhouse equipment we offer.
Tauranga and Gisborne - 0800 JFS FIX
(0800 537 349)
Northland - 027 615 8398
Hastings - 06 878 7585
Nelson - 03 544 0757
Network
We have the biggest service network of its kind in New Zealand. We provide nationwide service coverage from Kaitaia to Central Otago, with operations in Tauranga, Hastings and Nelson. Our Tauranga service department covers the Bay of Plenty, Waikato and Auckland to suit or customers’ requirements.
After Hours Support
Our technical service is tailored to suit regional requirements, including after hours and weekend service where required.
Training
Jenkins Freshpac provides onsite training programmes for owners and operators of automation and machinery after installation, and as part of ongoing preventative maintenance.
Spare Parts
We are committed to supporting our customers, which is why we carry in excess of $500,000 worth of spare parts for our Sinclair and Sorma equipment.