Head of Service Operations
This is a newly rescoped national leadership position. The strategy is set and now they need someone to execute it. The Head of Service Operations will lead a team of field technicians across three locations, driving the cultural and operational shift.
Starting their data lead transformation, it is a big change project with real scope: embedding new ways of working, getting the most out of a recently implemented field service system (Simpro), and supporting the team with that transition.
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